Hot & Cold Therapy

Standard Ground Shipping

Most items are processed within 24 hours and are shipped from the warehouse within 48 hours via 3-7 business day ground delivery service (unless lead-time is otherwise noted on the product page). Free ground shipping only applies to the 48 contiguous United States. Hawaii, Alaska, Puerto Rico and all international orders are subject to additional fees. Orders placed over the weekend will be processed first thing Monday morning. We will attempt to notify you by email and provide a tracking # when your product(s) ship.

Freight Shipping (Truck Freight)

Heavy items (anything over 150 lbs), bulk-freight, and pallet truck items and custom fabrication made-to-order items may have longer shipping lead times. Customer will be notified as soon as Truck-Freight items become available for overland freight shipment across the 48 contiguous United States. If you do not have a loading-dock, be sure to choose lift-gate as your delivery option when purchasing an overland-freight truck item. Free Freight Shipping, when applicable, only applies to the 48 contiguous United States. Hawaii, Alaska, Puerto Rico and all international orders are subject to additional fees.